DESCRIPTION
Are you a native Dutch speaker looking for an international challenge? Do you want to enjoy a relaxed lifestyle in the sun of Lisbon? Then look no further! Join our client’s team in Lisbon as a Dutch-speaking Customer Support Agent for Facebook. Support users via chat, email, and phone while representing a global industry-leading brand. Enjoy a full relocation package, excellent training, and career development opportunities!
About the company
Our client is a global leader in customer experience management and contact center services, delivering exceptional customer care in over 35 languages. With a diverse team across multiple countries, they provide first-line support and technical assistance for leading international brands in a dynamic and inclusive work environment.
What will you do?
- Assist Dutch-speaking Facebook users via chat, email, or phone.
- Resolve user concerns efficiently and effectively.
- Represent the brand professionally in all interactions.
- Ensure a high level of customer satisfaction.
REQUIREMENTS
Candidate profile
Fluency in Dutch and intermediate English.
Preferred experience in technical support.
Customer-oriented with excellent communication skills.
Able to handle confidential and sensitive information.
OFFER
Employer offers
- Strong local salary.
- Relocation package, including:
- Shared accommodation with private room.
- Airport pick-up.
- Initial flight expenses refund after 9 months.
- Free annual flight to home country.
- Private health insurance.
- Assistance with tax registration, mobile setup, and bank account.
- Free Portuguese language courses and leisure activities (e.g., water sports, trekking).
- Intensive training.
- Career growth opportunities within the company.
About Lisbon
Lisbon, the stunning capital of Portugal, offers a unique mix of historic charm and modern vibrancy. Enjoy 300 days of sunshine, breathtaking coastal views, delicious cuisine, and an affordable cost of living while working in a multicultural and dynamic environment.
Multilingual Jobs Worldwide
Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
SKILLS
Customer Service
Customer Support
English