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DESCRIPTION
Start your international career in Lisbon as a Dutch-speaking Customer Service Agent!
Our client is looking for Dutch-speaking candidates who want to live and work in Portugal while gaining experience in an international customer service environment. In this role, you will support customers for well-known international brands and help ensure a smooth customer experience. Full training is provided, so this can be a great opportunity for candidates looking to start or grow their international career.
Your tasks may include:
- Handling inbound and outbound customer contacts
- Logging interactions and updating customer records
- Providing support regarding orders, accounts, and service-related questions
- Performing basic technical troubleshooting
- Following up on customer cases to ensure timely resolution
- Building professional and empathetic customer relationships
- Identifying upselling or cross-selling opportunities when relevant
This is a great fit for someone who is communicative, proactive, and motivated to build a life and career in Portugal.
REQUIREMENTS
- Minimum C1 level in Dutch
- Good level of English
- Valid EU passport
- High school diploma or higher education diploma
- Clean criminal record
- Strong communication and interpersonal skills
- Proactive and solution-oriented mindset
- Motivation to live and work in Portugal
- Ability to work in an international and fast-paced environment
OFFER
What the company offers:
- What the company offers:
- Full-time job in Lisbon, Portugal
- Salary range: approx. €1,150–€1,450 gross/month, depending on accommodation setup and project
- Accommodation setup for relocating candidates
- Flight refund up to €350
- Airport pick-up
- Support with residence documents
- 24/7 welcome support
- Paid training
- International and multicultural work environment
- Career growth opportunities
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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