DESCRIPTION
- Handle inbound Dutch-language support via phone, chat, and email.
- Assist with pre-sales, general inquiries, and technical troubleshooting
- Document cases, manage tickets , and collaborate with technicians to resolve issues.
REQUIREMENTS
- Languages: Native-level Dutch (C2) + good English skills.
- Work Authorization: EU Passport or valid Portuguese residence permit.
- Skills: PC literate, proficient in Google Docs/Sheets, familiar with wireless troubleshooting, proactive, and patient.
- Technical troubleshooting experience is a plus!
OFFER
- Competitive Salary & Perks: Includes private health insurance, modern Lisbon offices, company discounts, and events.
- Full Relocation Support: Full relocation package plus optional long-term accommodation.
- Career Growth: Opportunities for internal mobility and advancing your international career.
SKILLS
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