Danish Customer Support Agent (Warsaw)

Warsaw,
Poland

Mandatory
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DESCRIPTION
We’re an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!


Are you fluent in Danish and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at BrainRocket in Warsaw!
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✅ Main Responsibilities:
  • Communication with customers through online-chats, e-mails
  • Maintain prompt and empathetic attitude towards customers
  • Acknowledge and resolve customers’ complaints
  • Knowing our products inside and out so you can answer the questions
  • Ensure satisfaction of the customer and provide professional support for customers
REQUIREMENTS
  • Proficiency in both written and spoken Danish and English.
  • Proactive attitude with a knack for customer support and sales.
  • Excellent communication and negotiation skills.
  • Strong attention to detail.
  • Previous experience in a support role is advantageous.
OFFER
  • Working in dynamic European company
  • Decent Remuneration
  • Flexible work hours (shifts)
  • Ability of career and professional growth within the company
  • Corporate events, team buildings
  • International team
 
Bold moves start here. Make yours. Apply today!
SKILLS
Customer Service
Negotiation
Chat Support

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