Danish Customer Support Agent (Warsaw)

Warsaw,
Poland

Mandatory
DESCRIPTION
We’re an international software development and digital solutions company driven by 1,300 talented professionals across Cyprus, Malta, and Portugal.
Here, everything moves at rocket speed: driving innovation, pioneering projects, and fast-tracking careers.
Together, we turn ideas into action—let’s get started!


Are you fluent in Danish and English? Are you passionate about providing top-notch customer support? If so, we want you to join our team at BrainRocket in Warsaw!
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✅ Main Responsibilities:
  • Communication with customers through online-chats, e-mails
  • Maintain prompt and empathetic attitude towards customers
  • Acknowledge and resolve customers’ complaints
  • Knowing our products inside and out so you can answer the questions
  • Ensure satisfaction of the customer and provide professional support for customers
REQUIREMENTS
  • Proficiency in both written and spoken Danish and English.
  • Proactive attitude with a knack for customer support and sales.
  • Excellent communication and negotiation skills.
  • Strong attention to detail.
  • Previous experience in a support role is advantageous.
OFFER
  • Working in dynamic European company
  • Decent Remuneration
  • Flexible work hours (shifts)
  • Ability of career and professional growth within the company
  • Corporate events, team buildings
  • International team
 
Bold moves start here. Make yours. Apply today!
SKILLS
Customer Service
Negotiation
Chat Support

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