Customer technical with Czech/Romanian/Slovak/Bulgarian

Job description:

Providing customer support for the purchase of electric cars or after-sales support (inbound calls and chats)

Establishing and maintaining customer relations

Ongoing reporting in the systems

Requirements:

Strong communication skills, with a minimum C1 level in Czech/Romanian/Slovak/Bulgarian

English – B2

Ability to work from the office in Lublin.

Excellent technical skills (MS Office, Browsers, general computer skills).

Positive energy, enjoy communicating with customers and colleagues.

Strong attention to detail and organizational skills.

Excellent problem-solving skills and a creative, solution-oriented mindset.

We offer:

Fully paid training program in English (7 days).

Attractive salary and performance bonus.

Employment contract for full time.

Shift work: 5 days a week, Monday – Saturday. 8 hours daily with 30 min of break included.

Working days: Monday - Saturday 09:00 - 18:00, a few times a month working Saturdays.

Private medical care (Luxmed).

Group insurance program, sports, and leisure program.

Benefit from our investment in your growth through coaching and mentoring, enhancing your skills and potential.

Training and development programs.

Language classes.

A very dynamic and international work environment with plenty of career opportunities.

Social activities, events, and celebrations.

Multinational environment.