Company

TELUS Digital Romania

Employment type

Full time

Experience

Entry level

Remote

100% remote country-based

As a Customer Support Agent:

You will Master the skills of effective communication, problem-solving, customer service, and strong cultural awareness.
You will have the opportunity to be a part of something bigger and to change lives with our technology, amazing people and a strong brand to serve modern society.
You’ll be the face of some of the world’s top brands!

If you you want to move to any town/city in Romania and you want to work from home, check the conditions below:

French and English Level B2 (medium in spoken)
Willing to work full time on shifting schedules, afternoon, evening and night shifts
Basic computer and internet navigation skills
Good communication skills with strong customer focus
Strong problem solving and troubleshooting skills
Experience in thе Wireless or Telecom sector may be an advantage and adapt to new ones

We offer:

working from home, from any location in Romania
Stable job, in a multicultural fast-growing environment
Above-average fixed salary, performance and tenure-based bonuses, depending on the position
Monthly meal tickets
Free access to our modern and fully-equipped employees' gym space in our office building in Bucharest
Private medical subscription coverage
Extra health benefits: special discounts for dental care and optical services with our partners
Gym subscription reimbursement, after the trial period
Free subscription to the Bookster virtual library
Dedicated psychologist available for free sessions (online or face to face)
Special discounts and rates for a variety of services and products: from telecom and banking to tech and home appliances, library, wellness, travel and many more
Paid training and international career opportunities
Multilingual exposure - improve your spoken and written language skills
Community projects – want to make the world a better place? We run CSR (Corporate Social Responsibility) events all year long