DESCRIPTION
- Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.
- Expert Support: Answer advertisers' questions with professional advice, guiding them to success.
- Business Impact: Play a crucial role in helping achieve the company’s business targets.
- Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.
REQUIREMENTS
- Language Proficiency: Excellent communication skills in both Russian and English, written and verbal.
- Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.
- Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.
OFFER
- Competitive Salary: Starting from EUR 1,380 gross, up to 1,700€ gross after probation period.
- Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.
- Comprehensive Training: A fully paid training period will set you up for success.
- Health Coverage: Private health insurance after 3 months of probation, including access to fitness centers and mental health support services.
- Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces.
- Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
- Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
- Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
- Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
- Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
