DESCRIPTION
Join our team as a German-speaking Content Moderator in Porto, Portugal! Ensure safe and engaging social media interactions for millions of users. Competitive salary, career growth opportunities, and comprehensive training provided. Apply now!
- Actively seek initiatives to enhance service and improve user experience
- Review, audit, and moderate content, ensuring compliance with copyright and community guidelines
- Monitor user behaviors and ensure adherence to social media rules
- Analyze reports, following protocols and procedures to maintain high-quality standards
- Serve as a central point of moderation, applying guidelines to nuanced and context-dependent policies
- Make autonomous decisions on potentially sensitive or business-critical issues
REQUIREMENTS
- Fluent in German (C1 level) and English (B2 level)
- Minimum of 6 months of relevant experience in related fields
- Strong customer service skills
- Comfortable with repetitive tasks in a fast-paced, high-production environment
- Ability to work both independently and as part of a team
- Excellent multitasking, critical reasoning, and communication skills
- Quick learner and diligent worker
OFFER
- Full-time position with indefinite contracts (negotiable)
- Competitive salary and performance bonus
- Central location in Porto, Portugal
- Referral bonus opportunities
- Comprehensive training on the company and the project
- Career development programs, specialized courses, and language classes
