Customer Service Representative role based in Guadalajara, Mexico
About the Role:
We are looking for a motivated problem-solver & multi-tasker with computer & online navigating capability, who can actively engage with customers while providing them with the best solutions.

Requirements:

• High School Diplomat
• At least one year of proven experience in Customer Service/Client services
• Advanced proficiency in English (written & verbal)
• Available for a full-time role

Maximum Salary: 21,000 Mexican Pesos (Gross)

Location: Tata Consultancy Services 3 Parque Industral Edificio 3 Colonia, Av. Camino al ITESO 8900, Pinar de la Calma, 45080 San Pedro Tlaquepaque, Jal., Mexico

Benefits:

• Life insurance
• Health insurance
• Dental Plan
• 12 days of vacation (increase in days according to law)
• 25% Prima Vacational
• 30 days of Christmas
• Bonus. $590 pantry vouchers (delivered on a card),
• TCS Cares – free professional helpline (24x7) that provides psychological, legal, social, and financial assistance
• TCS Learning Portal access – Online courses and Live trainings
• International experience opportunity

Bring Your Buddy – special bonus for each successful hire you refer, Gems – Recognition for performance, Xcelerate – Free Career Mentoring Platform, PTU [profit sharing - as per law]