Are you an active, dynamic person who enjoys multicultural environments? Do you have experience in customer support, client management, and collections? This opportunity might be for you!

ABOUT THE COMPANY

A multinational company specializing in the production and distribution of medical and industrial gases is looking for a Credit to Cash Representative for its shared services center located in Porto.

RESPONSIBILITIES:

• Proactively manage collections within a portfolio of customers in line with the company’s policies and procedures;
• Build credibility with internal and external clients;
• Analyze and decide on the creditworthiness of customer accounts;
• Contact and liaise with all stakeholders who could potentially improve the collection process;
• Resolve complex customer inquiries directly related to overdue payments;
• Advise on reconciliation and under/over payments;
• Manage insolvencies.

• Native level of French;
• At least 1 year of previous experience in customer support, claims management, O2C, C2C, or similar areas;
• Advanced knowledge of Excel, including pivot tables, formula creation, and data filtering;
• Knowledge of SAP is a plus;
• A communicative, organized, and proactive individual.

• -Hybrid working model;
• Annual bonus;
• Health insurance;
• Initial and ongoing training;
• A dynamic and multicultural environment.