Credit to Cash Advisor - French Speaker

Are you an active, dynamic person who enjoys multicultural environments? Do you have experience in customer support, client management, and collections? This opportunity might be for you!

ABOUT THE COMPANY

A multinational company specializing in the production and distribution of medical and industrial gases is looking for a Credit to Cash Representative for its shared services center located in Porto.

RESPONSIBILITIES:

• Proactively manage collections within a portfolio of customers in line with the company’s policies and procedures;
• Build credibility with internal and external clients;
• Analyze and decide on the creditworthiness of customer accounts;
• Contact and liaise with all stakeholders who could potentially improve the collection process;
• Resolve complex customer inquiries directly related to overdue payments;
• Advise on reconciliation and under/over payments;
• Manage insolvencies.

• Native level of French;
• At least 1 year of previous experience in customer support, claims management, O2C, C2C, or similar areas;
• Advanced knowledge of Excel, including pivot tables, formula creation, and data filtering;
• Knowledge of SAP is a plus;
• A communicative, organized, and proactive individual.

• -Hybrid working model;
• Annual bonus;
• Health insurance;
• Initial and ongoing training;
• A dynamic and multicultural environment.