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635 job offers found
English, Dutch speaking jobs
635 job offers found
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REMOTE Dutch Tech Support Agent in Portugal - Top Tech Brand
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Advanced
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DESCRIPTION
Are you a technically savvy Dutch person who is ready for a new adventure? This is your chance to join an international team in sunny Portugal and help users of world-renowned mobile and desktop devices.
- Manage complex orders from start to finish from a back office.
- Handle escalations and collaborate with internal teams and partners to resolve issues quickly.
- Investigate issues and make decisions that are important for customer satisfaction.
- Contact customers by phone and email to keep them informed and provide solutions.
- Keep everything organised with internal tools and follow company rules.
REQUIREMENTS
- You speak Dutch like a native speaker and your English is also excellent.
- You have a keen eye for detail and can perform tasks accurately.
- You are good at solving problems and making decisions, even when you don't receive much guidance.
- You can work well under pressure and meet deadlines.
- Experience with SAP is a plus, but you will receive training if necessary.
- You are flexible with working hours and can work shifts (Monday to Sunday, 7 a.m. to midnight).
OFFER
- A competitive monthly salary of up to €1,459 (depending on your housing allowance).
- Paid training and programmes to help you continue developing.
- Meal allowance via a debit card that you can use in shops and restaurants.
- Health insurance from the first day of your employment contract.
- Monthly holiday pay and Christmas bonus.
- 22 days of holiday per year, plus compensation days for working on Portuguese public holidays.
- Help with moving, including options for an apartment (optional).
- Opportunities to grow within a reputable company that offers long-term career development.
SKILLS
Communications Skills
Customer Care
Customer Service
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