DESCRIPTION
WORK FROM THE OFFICE*
Working hours: 1 PM - 9 PM (main shift)
Working mode: 5 days per week, including weekend shifts. Readiness, depending on business needs, to work on a 24/7 basis (morning, afternoon or night shifts).
Are you a fan of vlogging or constantly looking for videos to help solve your challenges? Do you want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking?
If the answer is yes, then you have an amazing opportunity as a Video Content Moderator.
Join our team for the world’s best-loved video-sharing website!
Your responsibilities:
- Revision of user reports regarding website content,
- Analysis and identification of content according to compliance policies,
- Making well-balanced decisions and helping to resolve inquiries to defined policies and procedures by flagging discrepancies,
- Using market-specific knowledge and insights to improve the support of the user community,
- Revision of sensitive content, sometimes involving graphic or disturbing subject matter.
REQUIREMENTS
- Proficiency in Greek language at min. C1 level and English at B2 level,
- Availability to work on 24/7 shift pattern (including weekend shifts) from the office,
- Excellent communication (verbal and written) and interpersonal skills,
- Quick learning skills - adaptability to learn new processes, concepts,
- Excellent organizational and time management skills,
- Strong attention to detail and a desire to deliver accurately, efficiently, and to a high standard,
- Having a neutral mindset to alternative video content that needs classification
OFFER
- Extensive benefits package: private medical healthcare including dental care, life insurance, and cafeteria benefits,
- Office perks: dedicated space for gaming and wellness activities, kitchen equipped with snacks and drinks,
- Open-minded and multinational environment,
- Opportunity to be part of a global organization focused on development,
- Professional development and a clear career path,
- Training & development opportunities including language courses
Content Moderators play an important role in ensuring the safety of online communities against harmful user-generated content. Safeguarding the online communication space can lead to meaningful and rewarding work for a content moderator as the mission of moderation aims to create positive, safe and inclusive environments for everyone.
We can't wait for you to join our team!
FRESH GRADUATES ARE WELCOME!
We are an equal-opportunity employer and value diversity at our company. We do not discriminate based on race, religion, color, national origin, sex, gender, gender expression, sexual orientation, age, marital status, veteran status, or disability status.
Due to Client security requirements in the project, it is a condition of your employment in the offered position to present a valid NFC-enabled ID card (i.e. an e-chip-enabled ID/Passport) and undergo the Client mandated ID check as a part of the Client onboarding to the project. If the above requirement is not fulfilled Cognizant will be entitled to cancel this offer and not enter into employment agreement with you or, in case the employment agreement is signed with you prior to completion of the abovementioned verification, to terminate your employment. The Client being the data controller responsible for this specific verification process will contact you separately to provide you with more detailed information in this regard.
