DESCRIPTION
Do you want to work in the travel industry and support one of the most renowned airline companies in Europe? Our client is looking for Swedish-speaking Customer Advisors to join their team in Warsaw!
Join the customer service team of a major airline and assist passengers with bookings, flight changes, terminal information, and more. This position is on-site in Warsaw and includes a relocation package covering your flight and one week of shared accommodation.
About the company
The company is a global provider of business services, working with world-leading brands across more than 40 countries. The company delivers next-generation customer experience and business solutions to support clients in adapting to fast-changing environments. Known for its multicultural workforce and inclusive work environment, the company supports career growth and development with comprehensive training and global opportunities.
What will you do?
- Assist customers with booking issues and inquiries
- Support customers in rescheduling flights
- Provide accurate information regarding flight schedules, terminals, and procedures
- Deliver a high-quality customer experience in line with company standards
- Ensure timely and effective resolution of customer queries
- Communicate clearly and professionally in Swedish
REQUIREMENTS
Candidate profile
- Fluent in Swedish and proficient in English
- Previous experience in customer service is preferred
- Excellent communication and problem-solving skills
- Ability to work on-site in Warsaw
- Comfortable using computers and navigating digital tools
- Positive attitude and a team-oriented mindset
OFFER
Employer offers
- Relocation package (flight ticket + two weeks of shared accommodation)
- International work environment with multicultural teams
- Full training provided before starting the role
- Opportunities for growth and internal promotion
- Modern office setting located in central Warsaw
- Supportive and inclusive company culture
About Warsaw
Warsaw, Poland's capital, offers a dynamic mix of history, culture, and modern city life. With its vibrant arts scene, green parks, and affordable cost of living, Warsaw is a great destination for expats. The city is known for its safety, efficient public transport, and growing international community.
Nordic Jobs Worldwide
Nordic Jobs Worldwide is a leading recruitment company focusing on connecting Nordic-speaking talents with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.
SKILLS
Customer Service
Customer Support
Technical Support
Communication
Teamwork