Solutions Consultant - Slovenian & English

Are you fluent in Slovenian and English and passionate about delivering exceptional customer experiences? Join our growing international team in Sofia as a Solutions Consultant and help customers get the most out of our products and services.

• Provide professional support to customers via phone, email, and chat

• Resolve customer inquiries efficiently while maintaining high satisfaction levels

• Use CRM platforms, ticketing systems, and internal tools to manage customer interactions

• Meet service-level agreements (SLAs) and performance targets

• Troubleshoot issues using established procedures and knowledge bases

• Collaborate with colleagues to share best practices and improve processes

• Participate in ongoing training and stay up to date with product knowledge and industry developments

• Fluent Slovenian and English (written and spoken)

• Excellent communication and interpersonal skills

• Strong customer service orientation

• Ability to follow structured processes and guidelines

• Effective problem-solving and troubleshooting abilities

• Quick learner with strong adaptability to new technologies and procedures

• Self-motivated, proactive, and committed to delivering outstanding customer experiences

You are customer-focused, positive, and solutions-driven. You can explain complex information in a clear and simple way, remain calm under pressure, and enjoy working in a collaborative team environment. You embrace change, learn quickly, and consistently strive to exceed expectations.

• Competitive salary package

• Relocation assistance to Sofia, Bulgaria

• International and multicultural work environment

• Comprehensive training and continuous development opportunities

• Career growth within a global organization

• Supportive team culture focused on success and collaboration

Ready to take the next step in your career? Apply today and become part of a dynamic team dedicated to delivering exceptional customer experiences.

• Excellent communication and interpersonal skills

• Strong customer service orientation

• Ability to follow structured processes and guidelines

• Effective problem-solving and troubleshooting abilities

• Quick learner with strong adaptability to new technologies and procedures

• Self-motivated, proactive, and committed to delivering outstanding customer experiences