Hebrew-speaking Customer Support Agent in Lisbon

We are looking for Hebrew Speakers (with valid Residence Permit or EU passport) interested in working in Lisbon with Customer Support!

Join our client's team as a Customer Support Specialist and help them deliver exceptional customer experiences. You'll work with a team to provide support via live chat, email, and phone, assisting customers with their website and products. You'll resolve inquiries, contribute to department growth, and work with other departments. 

About The Company

Is a worldwide leader in Customer Experience Management and shared services for international markets. With over 10 000 employees, from 84 nationalities, they are providing services in 35 languages. The team is characterized by its versatility and internationality, their employees from around the world bring in a wide variety of experiences and skills. As a dynamic team, they are committed to the success of their partners and dedicated to providing outstanding performance for the customers to every extent.

What will you do?

Assist, by phone or through written support, to any of the customer’s questions and concerns regarding the service

Advice our customers on a high level, providing updated help guides and meeting their individual needs

Ensure an adequate response time while delivering the highest possible service

For sales and marketing roles, you would be assisting business in promoting digital marketing tools that can help them to optimize their marketing campaigns

About Lisbon

Lisbon is the capital of Portugal and has about 500,000 inhabitants in the central part of the city, and around 2.8 million in the entire metropolitan area. The city close to the sea, offers great shopping, nightlife and an amazing cultural heritage and many beautiful buildings. Lisbon, for a great part of the year, offers a warm climate. This is one of many reasons Lisbon has become one of the most popular destinations for European travelers. If you are looking for sun, warmth, good nightlife, relaxed living, shopping, culture, big city, parks and surfing, seize this opportunity!

Multilingual Jobs Worldwide

We are a leading multilingual recruitment specialist agency, with businesses from all over the world, connecting talent from Germany, France, Netherlands, Belgium, Italy, Spain, and more.

Multilingual Jobs Worldwide is a leading language recruitment agency in Europe, matching the most exciting jobs with multilingual talent. We have offices in Oslo, Tallinn, Malaga, Malta, and Lisbon. We have helped over 3000 people find their dream job with our 300+ partners in over 30 countries.

Candidate profile

Native written and speaking Hebrew level + B2 English

Problem-solving skills

Service-minded

For sales and marketing position: previous experience in these fields are required.

Eligible to work in Portugal: Valid work permit or EU passport. *The company does not support visa sponsorship!*

Employer offers

Relocation package:

Private room in shared apartment

Flight ticket to Lisbon refunded after 9 months

Pick up at the airport

Support with legal administration, getting phone number, bank account...

Private health insurance after 6 months

1 annual flight ticket to visit your home country within Europe

Excellent work opportunity in a leading multinational company

Stable work and career progression

Sports activities and organized events

Free language courses

Fixed over average salary + bonus if applicable