DESCRIPTION
German Speaking Customer Service Advisors
Lisbon, Portugal
€22,575 including bonuses and allowances year
Our client based in Lisbon is recruiting for German Speaking Customer Service Advisors. For the first month it is 100% onsite and after that 2 days in the office a week and 3 days remote in the Lisbon area.
Job Duties
- Dealing with customers over the phone, email, live chat and social media.
- Providing customer service to clients and trying to upsell (this is a b2b role)
- Work to KPIs to achieve individual and team targets.
REQUIREMENTS
Essential Criteria
- Native level German and English.
- At least 1 year customer service experience, ideally candidates will have some sales experience
- Good general IT skills.
OFFER
- Monthly Salary
- Base Salary: 870€
- Language bonus: 570€
- Meal allowance: 8.20€ - 167.86€
- KPI: 144.17€
- Already live in the Lisbon area and have work permission for Portugal.
* Please note this role doesn't allow working from other locations other than that stated in the advert.
€24.7k per year
SKILLS
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