DESCRIPTION
Are you a confident communicator with a passion for customer interaction? Join a dynamic international team in Lisbon and support one of the world’s leading automotive brands in delivering outstanding customer service.
We’re looking for a German-speaking Front Office Agent to handle outbound calls and assist customers with data consent processes. If you’re organized, friendly, and solution-oriented, this is your chance to grow in a fast-paced, multicultural environment.
Your Role
Make outbound calls to customers regarding data consent
Document interactions and ensure accurate follow-up
Provide clear, professional communication to support customer understanding
Collaborate with internal teams to ensure smooth processes
REQUIREMENTS
What You Bring
Fluency in German (C1) and solid English (B2+)
Strong communication skills and a customer-first mindset
Organized, proactive, and team-oriented personality
Previous experience in customer service or call handling is a plus
OFFER
What You’ll Enjoy
Direct contract with the client
MON- FRI position
Flexible working hours and hybrid work model
Health and wellness programs
On-site canteen and excellent public transport connections
Ready to take the next step in your career? Apply now and be part of a team that’s shaping the future of customer experience in the automotive world.
