DESCRIPTION
As a Front Office Agent, you will be part of an expert team working on behalf of the company’s client, ensuring customer compliance with legal consent requirements. Your main responsibilities will include:
-Representing the client’s service standards with the goal of long-term customer loyalty
-Conducting thorough research, case management, and process documentation
-Handling customer inquiries via email and/or telephone
REQUIREMENTS
Who are we looking for?
-Fluency in German
-A good level of English
-Strong passion for customer service and direct client contact
-Quick understanding of common information technologies
OFFER
What do we offer?
-Competitive base salary and meal allowance (ticket restaurant)
-A dynamic and multicultural work environment
-Offices located in the center of Lisbon with excellent public transport connections
-A 1-year project with opportunities to expand your skills and experience
SKILLS
ARE YOU THE PERFECT CANDIDATE?
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