
Digital Trust and Safety Analyst with Russian (m/f/d)
Riga,
Latvia
Mandatory
DESCRIPTION
- Client Understanding: Back office support only. Taking over general administrative tasks.
- Expert Support: Provide online support for specific cases.
- Business Impact: Play a crucial role in helping achieve the company’s business targets.
- Customer Satisfaction: Achieving and ensuring the quality standards.
REQUIREMENTS
- Language Proficiency: Excellent communication skills in both Russian and English, written and verbal.
- Experience: Affinity with back office services.
- Problem-Solving Abilities: Strengths in efficiency, accuracy and empathy to resolve challenges.
- Professional Approach: A solutions-driven mindset and goal-oriented work approach.
- Proficiency in Tools: Excellent computer skills necessary for speed and quality of work.
- Eagerness to Learn: Passionate about continuous learning and research.
- Eligibility: EU citizenship or Latvian Residence Permit is required.
OFFER
- Competitive Salary: Earn up to EUR 1,320 gross.
- Comprehensive Training: A fully paid training period will set you up for success.
- Health Coverage: Private health insurance after 3 months of probation.
- Modern Workspace: Work in a great office in city center of Riga, featuring modern workspaces with fun floor, PlayStation, table tennis, and many more.
- Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
- Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
- Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
- Team Spirit: Participate in social gatherings, sports events, team-building activities. Receive a bonus for referring new employees.
- Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
SKILLS
English
Russian
Back Office
Online Support
Efficiency
Accuracy
Emphaty
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