Danish-speaking Customer Support for a Fashion Brand

Lisbon,
Portugal

Mandatory
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DESCRIPTION
Do you want to work for a big-name fashion company and build a career in customer service? Our client is looking for Danish-speaking talent to join their team in Lisbon, Portugal!

Become part of an international support team for a globally renowned fashion brand. As a Customer Support Representative, you will play a key role in offering outstanding service to customers throughout their shopping journey. Develop your professional skills in a multicultural environment and enjoy the vibrant lifestyle of Portugal’s capital.

About the company
Our client is a global provider of business process outsourcing (BPO) solutions, specializing in customer service, sales, and technical support. With operations in more than 20 countries, they employ over 130,000 professionals delivering high-quality services for major international brands across diverse industries.

What will you do?
  • Support customers by delivering top-tier service and assistance
  • Handle administrative tasks associated with service operations
  • Resolve order-related incidents effectively
  • Assist with inquiries and issues during the purchasing process
  • Work collaboratively with the team and adapt to different environments
REQUIREMENTS
  • Native or near-native in Danish (C2)
  • Good oral and written communication skills
  • Basic computer knowledge from a user’s perspective
  • Experience in face-to-face or contact center customer service is a plus
  • Customer-oriented, adaptable, and dynamic personality
  • Ability to multitask, manage time effectively, and work independently
OFFER
  • International work environment in a dynamic team
  • Continuous support and training to improve skills
  • Career development opportunities
  • Health insurance coverage after one year of employment
SKILLS
Communication
Customer Support
Problem-Solving And Interpersonal Abilities

ARE YOU THE PERFECT CANDIDATE?
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