Danish-Speaking Airline Customer Support in Warsaw

Do you speak Danish and have a passion for helping people? We're looking for Customer Service Advisors to join a team in Warsaw supporting passengers with their travel needs for a well-known airline project.

In this role, you'll assist travelers with bookings, inquiries, and travel-related issues, ensuring a smooth and pleasant experience. You’ll receive full training and a relocation package to help you settle into life in Poland.

What you'll do:

• Handle inbound calls and chats in Danish

• Advise customers on flights, fares, rules, and online services

• Assist with reservations, including changes to dates or destinations

• Update passenger information in the system

• Manage special service requests (e.g., wheelchairs, pets, assistance)

• Process cancellations and refunds

• Guide customers through payment options and ticket purchases

Join a professional and supportive international team and kick-start your career in the travel industry!