Czech Customer Service in Greece for Big Tech Company

In this role, you will be a key part of a team supporting customers by providing technical assistance and ensuring a smooth experience with our services. Your main responsibilities will include:

• Customer Assistance: Helping customers process refunds and cancel services as needed.
• Account Recovery: Guiding customers through the recovery process if they are locked out of their accounts.
• Technical Support: Troubleshooting and resolving technical issues to enhance user experience.

• Language: Czech (C1/C2) + English (B2)
• Education: Minimum High School Diploma
• European Union Passport

• Gross Salary: €1,300 per month x 14 (includes 2 extra salaries)
• Bonuses: Monthly performance bonus up to €300 gross
• Work Schedule: Monday to Sunday, 08:00 - 22:00.

Relocation Package:

We understand that relocating can be a significant step, and we are committed to making your transition to Greece as smooth as possible:

• Flight: Paid flight ticket and airport pickup.
• Accommodation: 14 days of paid accommodation (hostel, hotel, or apartment)
• Assistance: Support from a real estate agent to help you find a permanent apartment.
• Administrative Support: Assistance with opening a Greek bank account and completing tax paperwork.

Benefits:

• Health Insurance: Comprehensive private health insurance from day one.
• Career Growth: Clear pathways for career advancement within the company, with opportunities to progress to roles such as Supervisor, Quality Analyst, CSR2, or Trainer.
• Work Environment: Engage in a vibrant, international workplace that values diversity and collaboration.