DESCRIPTION
Your Role
Act as the primary point of contact for customer requests via phone, email, and chat
Provide clear and professional guidance on products and services
Address customer questions and concerns efficiently, ensuring timely and accurate resolutions
Handle issues with ownership and a solution-oriented mindset
Create positive customer experiences and build long-term satisfaction
Contribute to a team focused on service excellence and continuous improvement
REQUIREMENTS
Fluent German or Italian or Polish (written and spoken)
Very good English skills for internal communication and training
Previous experience in customer support or customer care (at least 6 months preferred)
Strong communication and interpersonal skills
Problem-solving mindset with a high sense of responsibility
Tech-savvy, adaptable, and quick to learn new systems
Interest in the automotive sector is a strong advantage
Positive attitude and customer-first approach
OFFER
Full relocation support to Greece, covering travel, accommodation, and settlement assistance
Competitive monthly salary plus two additional salary payments per year
Refer-a-friend bonus program
Private health care benefits and additional employee discounts
Fully paid training provided by certified instructors
Clear career progression opportunities within a large international organization
Free online Greek language courses
Modern office facilities with comfortable break and relaxation areas
Social events, community initiatives, and an inclusive workplace cultur
