Customer Care Associate in Portugal (Turkish Speaker)
Lisbon,
Portugal
Mandatory
Be one of the first to apply
DESCRIPTION
+++ Please apply only if you hold EU citizenship or a valid work permit for Portugal +++
Are you ready for a new life and work experience? Are you looking for a strong company to develop new skills? Are you looking for a People Company with a dynamic and multicultural environment? This is what you will find here!
Your responsibilities and impact as a Customer Care Associate will be:
Respond to customer inquiries, emails, web contact, and orders as well as being involved in order fulfillment and post-sales related activities
Call and qualify new potential clients and leads
Understand customer needs and provide appropriate solutions
Up-selling and cross-selling
Building and enriching their database
Create business opportunities and increase revenue from accounts
Ensure close communication with the team to share information
Ad-hoc support
Be a team player and participate in the success of the team and project
REQUIREMENTS
Skills, qualifications, and interests you need to succeed in this role:
You have a native level of Turkish and a good level of English
You have EU citizenship or hold a valid work permit for Portugal
You are motivated, reliable and committed to your work
You have a previous experience in sales
You have a drive for excellence and professionalism
You have excellent communication skills
You are a real team player and willing to work with many other nationalities
OFFER
What’s in it for you?
Type of contract: a long-term fixed-term contract, renewable every year
Working hours: 40h/week (8h/day) from Monday to Sunday, rotating shifts (depending on the project you are working on)
SKILLS
Customer Service
Customer Support
Customer Care
ARE YOU THE PERFECT CANDIDATE?
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