DESCRIPTION
- Provide exceptional customer support for the German market
- Investigate and resolve customer issues by reviewing past interactions and utilizing internal tools.
- Finding solutions and providing first-class service
- Building relationships and positive experiences
REQUIREMENTS
- Fluency in German (C1)
- Knowledge of English language appreciated
- Strong analytical and problem-solving abilities.
- Patience, empathy, and emotional resilience.
- Availability for full-time hybrid or on-site work in Szczecin.
OFFER
- Employment based on a labor contract.
- Engaging training programs to support your professional development.
- Comprehensive benefits package: private healthcare by LuxMed, MyBenefit with a monthly budget, private life insurance, MultiSport, fresh fruit on Wednesdays, and occasional Pizza Days.
- Talent Development Program with transparent career pathways and promotion opportunities.
- CNX Academy featuring a mentoring program.
- CNX University providing unlimited online training resources.
- Employee Referral Program with bonuses for recommending friends (up to 4000 PLN).
- An amazing work culture that celebrates our diverse backgrounds and offers plenty of integration events on-site.
SKILLS
Customer Service
Support Services
Problem-Solving
ARE YOU THE PERFECT CANDIDATE?
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