Assistente Contact Center – Front Office e Backoffice

Lisboa, Portugal

Mandatory
Portuguese
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DESCRIPTION
Back Office:
Management and validation of documentation, ensuring accuracy and quality in processes.


Front Office:
Customer service for current and potential clients, providing clarification on automatic payment service contracts (TPA).


REQUIREMENTS
  • Experience in customer care or customer service (support lines);
  • Clear, formal, and professional communication skills;
  • Team spirit, dynamism, and a strong sense of responsibility.
OFFER
  • Employment contract;
  • Compensation: fixed salary + meal card + productivity bonus plan;
  • After the onboarding period and once autonomy is achieved, there is the possibility of hybrid remote work;
  • Excellent opportunity to work in a multinational company;
  • Two days off per week.
SKILLS
Organization
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