Working mode: on-site, in Santos, Lisbon

Working hours: Rotative shifts on 24/7: 7am to 4pm 1pm to 10pm and 10pm to 7am

We run a multilingual Content Review Centre in Lisbon, Portugal. It is an instantly recognizable, global iconic brand and a place where employees learn, collaborate, and help improve a digital product used by over a billion people worldwide!

You will be part of a rapidly growing multilingual team. The Team will be working onsite with and alongside internal teams for a leading online multinational company to respond to requests and assist in the success of this project. You will receive extensive training to develop your skills to succeed in an environment that is professional, modern, fast paced and driven by excellence. For a number of reasons, we have been recognised as a top employer in Portugal and Canada in LinkedIn's annual ranking of top companies.

We are committed to investing in our people. We offer a range of training programs at the start and throughout your career with Cognizant to increase your depth of knowledge on world-class platforms and tools.

If you want to learn more about social media regulation, online free speech, internal controls or maybe even learn about EU policymaking this is your opportunity.

RESPONSIBILITIES

Review user reports regarding website content,
Analyze and identify content that is not in compliance with requirements and flag for action in a timely manner,
Make well-balanced decisions and help resolve inquiries to defined policies and procedures,
Use market-specific knowledge and insights to spot and scope solutions to improve the support of the user community,
Review sensitive content, sometimes involving graphic or disturbing subject matter.

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