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Training and Development Specialist - Native level of Dutch
Porto,
Portugal
Talent Search People - Native Speakers
Mandatory
English
Advanced
Dutch
Mother tongue
Be one of the first to apply
Company
Talent Search People - Native Speakers
Employment type
Full time
Experience
Mid Level
Hybrid
Work from home & On-site
DESCRIPTION
¿Do you have a native level of Dutch and are you looking for a new oportunity in Porto? This offer is for you!
We as Talent Search People provide services to our client, a chemical multinational that works with respiratory therapies based in porto.
What you will do in a daily basis?
- You will build a solid end-to-end training plan and material for RES OtC processes for each Role in the Customer Service Organization.
- You will own the training program for assigned country and area/processes by making sure that trainings are up to date, improved and delivered to all.
- You will work closely together with CSC managers and Team Leaders to identify training needs and set up individual training plans both onboarding and continuous.
- You will promote feedback to the CSC team regarding Quality (execution of mini regular audits) and assure improvement actions are put in place.
- You will implement internal audits to the OtC processes.
-You will support on designing solutions for and together with the business that have an impact on OtC processes
REQUIREMENTS
You are the perfect match if:
- You have an University degree (required) and/or master’s degree (desirable; Business-Finance preferred)
- You are certified ISO 9001 Internal Audit (Preferred).
- You have knowledge of SAP (Order to Cash) and Excel advanced.
- You speak Dutch at a native or C2 level, English level B2 (preferred)
- You have strong communication and Presentation skills.
- You have good expertise in performance management and team motivation.
- You are able to work under pressure and in a high-volume workload, fast-paced environment
- You have 4 years + experience in Customer Service, Order to Cash or related roles; Training design and facilitation experience preferred.
OFFER
What's on offer?
- Competitive salary.
- Hybrid work model (3 days from home).
- Anual bonus.
- Long-term contract directly with the company.
SKILLS
English
Dutch
Detail Oriented
Sap
Audit Course Iso 9001
Top companies hiring:
Top countries with Dutch jobs:
Portugal
Greece
Spain
Malta
Bulgaria
Top cities with Dutch jobs:
Lisbon
Athens
Barcelona
Malaga
Sofia
Be one of the first to apply
Top countries with Dutch jobs:
Portugal
Greece
Spain
Malta
Bulgaria
Top cities with Dutch jobs:
Lisbon
Athens
Barcelona
Malaga
Sofia
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