Swahili Speaking Content Moderator - Office based in Lisbon, Portugal.

Salary: €1040 per month + free accommodation + flight reimbursement.

Our client based in Lisbon is recruiting Swahili Speaking Customer Service Advisors on behalf of a client who specialises in food deliveries, car sharing and transportation services.

Requirements:

Fluency in Swahili and English
Excellent communication and customer service skills
Ability to work in a fast-paced environment
Attention to detail and ability to follow guidelines
Previous experience in customer service and/ or content moderation is a plus

Duties:

Content Reviewing: Ensuring all content aligns with community guidelines
Sensitive Content Handling: Classifying and removing content as per client's criteria
Escalation Procedures: Making timely escalations for issues needing higher management attention
Confidentiality: Following corporate policies for information security
Continuous Training: Engaging in training programs for role proficiency
Performance Compliance: Meeting defined performance indicators
Outbound Calls: Contacting drivers and customers for investigation purposes

Compensation/ Relocation Package:

Offering a gross salary of up to €1040 per month
Free accommodation for the entire contract duration
Flight reimbursement

This is a great opportunity to gain international work experience and work for an internationally known company.

If you are interested in this opportunity to work in Portugal as a Swahili Speaking Customer Service Advisor, please apply with your CV in English language.

Please note candidates must already have work permission for Portugal, either an EU passport or Portuguese Residence Card.

Please note there is no possibility of remote work with this role.

Swahili speaking jobs