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797 job offers found
customer-service-representative
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Customer Service Representative with English (m/f/d)
Riga,
Latvia
Mandatory
DESCRIPTION
- Client Understanding: Grasp the advertiser's profiles, needs, and expectations to provide tailored solutions.
- Expert Support: Answer advertisers' questions with professional advice, guiding them to success.
- Business Impact: Play a crucial role in helping achieve the company’s business targets.
- Customer Satisfaction: Engage in end-user support through outbound phone, email, and other channels to ensure exceptional customer service.
REQUIREMENTS
- Language Proficiency: Excellent communication skills in English, written and verbal.
- Customer Service Experience: Prior experience in Customer Service, preferably in B2C or B2B environments.
- Problem-Solving Abilities: Demonstrated capability to effectively tackle and resolve challenges.
- Professional Approach: A solutions-driven mindset and a genuine passion for helping customers.
- Marketing Knowledge: Experience in online advertising is a significant plus. Education or experience in online sales or marketing is highly valued.
- Eagerness to Learn: Passionate about continuous learning and research.
- Eligibility: EU citizenship or Latvian Residence Permit is required.
OFFER
- Competitive Salary: Starting from EUR 1,380 gross during probation period. Afterward, monthly earnings can reach up to EUR 1,700 gross, based on performance.
- Bonuses: Enjoy appealing bonuses for weekend and public holiday work. Plus, performance-based bonuses after 3 months of employment.
- Comprehensive Training: A fully paid training period will set you up for success.
- Health Coverage: Private health insurance after 3 months of probation, including access to fitness centers and mental health support services.
- Modern Workspace: Work in a great office in Jaunā Teika, featuring modern workspaces.
- Dynamic Environment: Join a multicultural team with flat hierarchies and a first-name workplace culture.
- Well-being Perks: Regular fruit deliveries, free drinks, and a positive working environment.
- Employee Discounts: Access exclusive discounts with fitness centers, restaurants, and more.
- Team Spirit: Participate in social gatherings, sports events, team-building activities and receive a bonus for referring new employees.
- Career Development & Growth Opportunities: Access our Career Academy for ongoing personal and professional growth.
SKILLS
Customer Service
Customer Service Representative
Excellent Customer Service
English
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