Our partner is a multinational outsourcing company that makes business easier for the world's most renowned brands by managing their customer support with utmost professionalism and customer orientation. Join a family of over 62,000 highly motivated colleagues across 170 locations and 49 countries. Seize the opportunity to become part of a multicultural team, a fast-paced environment, and a diverse pool of dedicated projects with some of the best B2C and B2B brands worldwide!

-Handle inbound customer support in Dutch via phone, chat, and email.

-Assist with pre-sales, general inquiries, and technical issues.

-Address customer escalations and document case information accurately.

-Collaborate with technicians to resolve or close support tickets.

-Maintain internal ticketing systems in English.

-Promote customer satisfaction and uphold brand reputation.

-Native-level Dutch (C2) and good English skills.
-Strong communication skills with ability to simplify technical topics.

-Patient, discreet, and up-to-date with IT trends.

-Self-motivated, proactive, and a team player.

-Locally competitive salary, performance bonus and allowances.

-Private health insurance with dental (after 6 months).

-Modern offices and facilities in Lisbon.

-Career growth opportunities and internal mobility.

-Discounts, events, and multicultural environment.

Multilingual Jobs Worldwide is a leading recruitment company focusing on connecting multilingual talent with exciting career opportunities worldwide. With a network of 400+ partners in over 40 countries, we have successfully helped more than 5,400 candidates secure their dream jobs.