At Sutherland, we help strengthen our client's brands by improving how they work. We rethink the process and work together to streamline it, rebuild it, and deliver it back smarter than before.
Behind every screen, click or command, at the heart of each process transformation, is our people. It takes big ideas, strong designs, new technology, and top talent from around the globe to explore what's possible. We empower and inspire our teams and leaders to simplify everyday tasks and interactions with a common goal: providing the best customer experience out there.
We are Sutherland. Where people and process come together.
Opened in 2008 in Sofia, Sutherland Bulgaria is a multi-lingual customer service hub and has since grown to more than 1600 employees in four different sites, two in Sofia, one in Burgas and one in Varna. Our local team of professionals provides technical support and customer service in more than 16 European languages.
Want to help us support the world's biggest and best companies in finding fun and new ways to interact with their customers? Join us.
Join us and expand your horizons. Work hard! Have fun! Learn and grow with the experts. Operate at the cutting edge and realize your full potential with opportunities that both challenge and reward you. Pursue your passion and make a difference for our clients. Learn skills for life that make a difference for you.
Established in 1986, Sutherland is a global provider of process transformation services. We offer an integrated portfolio of analytics-driven IT services, back-office and customer facing solutions that support the entire customer lifecycle. We are one of the largest process transformation companies in the world serving global leaders in major industry verticals
Headquartered in Rochester, N.Y., Sutherland employs thousands of professionals and has locations across the United States, Australia, Brazil, Bulgaria, Canada, China, Colombia, Egypt, Estonia, India, Jamaica, Malaysia, Mexico, Morocco, Philippines, Slovakia, Sweden, UAE, and United Kingdom.