DESCRIPTION
How would you feel if your office was just a breath away from beaches with crystal-clear waters? Does year-long sunshine – along with flavorful Greek cuisine – sound like an option you’d like to explore? Jump head-first into the Mediterranean experience and join our ever-growing Nordic Zalando Customer Care team!
If you are fluent in Danish and possess an unparalleled passion for self-expression through fashion, grab the opportunity and come work with Zalando, Europe’s leading online platform for fashion and lifestyle. Join a community with an unwavering commitment to sustainability and DE&I, dedicated to finding solutions for every aspect of the fashion journey.
What you will do:
- Be the primary point of contact for customer requests, representing Europe’s most fashionable tech company
- Utilize phone calls, e-mails and chats in order to provide a seamless customer experience
- Handle inquiries about product orders, payments and deliveries, as well as complaints – always in a professional and timely manner
- Turn every customer into a happy customer!
- Exchange ideas and solutions with your colleagues!
- Enjoy your time in Crete!
- Fluency in Danish
- Very good use of English – both in written and spoken language
- Work experience in the field of retail is welcome
- Familiarity with e-commerce will be considered an asset
- Exceptional communication & soft skills, as well as a problem-solving mentality
- Computer knowledge/tech savviness
- A positive and adventurous attitude
- A sponge that is willing to soak up all the knowledge and experience we offer
- Complete support to help you ease your relocation to Greece (we cover your flight tickets expenses, hotel accommodation, support with the house searching process(-all at no cost to you-)
- Competitive monthly salary + 2 extra salaries per year
- Refer-A-Friend: Bring your friends and receive great bonuses!
- Health care benefits and numerous other discounts
- Full training by certified instructors
- Professional growth & development opportunities
- Special events as well as community & social responsibility initiatives
- Free online Greek language courses
- State of the art premises, providing a great working environment with relaxing break areas
- Work for a Great Place to Work-Certified Company that fosters diversity
This is a great opportunity to advance your career and work for a multinational company, by developing strong experience and skills, while representing one of the biggest brands worldwide.
Find out more
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