Job offers with languages in Europe
Technical Support Specialist (Dutch/Flemish Speaker) open_in_new
explore Valencia , Spain
DESCRIPTION
Do you get satisfied by helping customers with technical issues? Do you have excellent listening and questioning skills? And do you have a problem-solving mentality?
Then this job in sunny Valencia might be for you! Living in Valencia never gets boring, it’s a green city with a lot of things to do and see. It is a bicycle-friendly city, where getting around is really easy! Next to that, the cost of living is fairly low compared to many other Spanish cities.
Your responsibilities and impact working as a Technical Support Specialist will be:
- Taking care of inquiries and technical issues from patients and providing support via e-mail and phone calls
- Maintaining and updating the patients' accounts
- Observing the ongoing procedures to guarantee compliance of set standards
- Reporting and analyzing patient and device information, dispatching replacement products and samples and catching up with patients according to departmental standards
- Dealing with sensible data
- Ensuring high-quality service and client satisfaction
What's in it for you?
- Type of contract: Indefinido
- Fulltime, Mon-Fr office hours
- Training: 2-4 weeks followed by a practical period (Training and familiarization together will take 4 months)
- Equipment provided
- Growing opportunities within the company
- Events with the team
- Free Spanish lessons
- Meal allowances possible
- Constant training
- International environment
- Support from the company regarding NIE and SSN
Skills, qualifications, and interests you need to succeed in this role:
- A native level of Dutch/Flemish and a good level of English
- Having an interest in technical support and troubleshooting
- Being an attentive listener, comfortable and skillful at communicating with people
- Being energetic, innovative, and working proactively at a fast pace
- Being able to handle sensitive data reliably
Your Future Company:
This Belgian Business Process Outsourcing company is well-known for providing quality service in customer experience and business consultancy for their clients. As a proud people company constantly adapting to maintain a safe work environment for their employees, they are looking for new members to join their multilingual team based in Valencia.
What should you expect from living in Valencia?
- A cosmopolitan city with a modern look and a rich history
- Colorful Fallas fiestas serving tradition and fun at the same time
- Sunny and warm weather that you will enjoy all year long
- A delicious gastronomic culture including famous paella
- Beautiful surroundings of nature and beaches
- Up-and-coming start-up paradise