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Customer Service Agent (m/w/d) with German (NO Experience)

Berlin , Germany

HRS Recruitment Services

Mandatory:

English Advanced

German Proficiency

Company

HRS Recruitment Services

Employment type

Full time

Experience

Entry level

DESCRIPTION

Represent the company and their clients on a topnotch level, providing high quality customer experience via telephone, chat and e-mail;
Handle inbound voice sales orders (order processing, upselling, comparisons), customer service inquiries (billing, tracking, description details, etc..);
Achieve excellent customer satisfaction, focusing on the clients’ needs and offering the best possible solution.

REQUIREMENTS

Fluency in German language and a professional level of English is required;
Comprehensive training will be provided, making this role accessible to candidates with varying levels of experience;
Possess a positive attitude and attention to detail;
Exceptional interpersonal and communication skills are essential, both verbal and written;
Outgoing, professional manner with an infectious energy that inspires confidence in clients.

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